Обслуговування клієнтів
Terms of use
1. The purpose of the website – www.nicheibrand.com
The website "www.nicheibrand.com" (hereinafter"the website") is an Ecommerce website for the sale
and marketing of clothing and accessories
The website owner may add services and/or products with free access or for a fee at his
discretion.
2. Definitions:
The user – any person and/or legal entity that use the website.
The website – www.nicheibrand.com
The owner and/or the service provider – Anastasia , 320909377
Phone: +972537990505
Terms of use – This document on all its instructions and sections.
3. General
The headings in this document are for convenience only and will not be used to interpret the
Agreement.
These terms of use include, among other things, instructions regarding privacy and instructions
copyright and intellectual property. Please read this document carefully before using the
website.
The user agrees, in the act of browsing the website, to all the terms of use. If the user does not
fully and/or partially agree to the terms of use, he must avoid any use of the website.
The user declares that he/she is over the age of 18, and if he/she is under the age of 18, then
declares that the use of the website is made with the consent of the person responsible for it
as required by law.
This document is protected by copyright law and may not be used without the permission of the website owner
Purchases on the site are permitted from the age of 18, if the purchaser is under 18, he
hereby declares that the purchase is made with the approval of a parent or guardian.
The terms of use are worded in male form for convenience, but are aimed at both genders. In
this document singular also means plural.
The terms of use apply to any use of the website, by any means and/or device whatsoever and
in any geographic location.
4. Terms of privacy
The website owner respects the privacy of the users. To read the full privacy policy, please go to
the privacy policy page.
5. Intellectual property
5.1. The intellectual property in the website - including but not limited to - trademarks,
copyrights, models and/or designs, logos, databases, texts, images, videos, sound clips,
images, trade secrets and/or any other intellectual property, belong to the website
owner, and/or to a third party who allowed their use or presentation. This is unless
otherwise stated.
5.2. If you believe there has been a copyright infringement, or infringement of another
intellectual property right, please contact us at nichei.brand@gmail.com and we will
settle the matter within a reasonable time of receiving the reference.
5.3. Users undertake to not use the name of the website and/or the software in any way
that can mislead, harm the reputation, create plagiarism, or in any other way that can
cause any damage to the website, the owner of the website and/or to a third party.
5.4. The website may include hyperlinks that refer to external websites and/or applications (hereinafter "external websites") that are not owned by the owner of the website and
are not under his control. The intellectual property on external websites is owned by a
third party and the owner of the website has no right in them. The embedment of the
links in the website do not allow, or approve any action in relation to intellectual
property assets on the external sites. If you found the external websites to be offensive
or violating the law, please let the website owner know as soon as possible at
5.5. In addition, advertisements may appear in the website originating from companies
and/or businesses that are not owned and/or under the responsibility of the owner of
the website. The owner of the website has no responsibility regarding the content of
these advertisements. If you come across an offensive ad and/or an ad that violates the
law, please contact the owner of the website at nichei.brand@gmail.com
This document is protected by copyright law and may not be used without the permission of the website owner
5.6. Users undertake to not make any use of the works that appears in the website, without
obtaining permission in advance.
6. Use of the website
general -
The user can make certain uses of the website, in a limited way, some services are for free and
at no cost and some services require registration and payment.
The owner of the website may at any time, at his discretion, change the methods and scope of
use and/or registration to the website, including the free and/or paid access options.
7. Limitation of Liability
7.1. The website owner and/or anyone on his behalf is not responsible for any damage,
monetary and/or other, that may be caused to the user as a result of using the website.
7.2. Each user of the website does so at his own risk, and must take the necessary care
under the circumstances.
7.3. The website owner may publish articles, videos, opinions, reviews, etc. in the website
from time to time. (hereinafter"Publications").
Errors and/or inaccuracies may occur, and/or a situation where the content of the
publication will not be current. The owner of the website will not be held responsible
for any damage that may be caused to the user due to reliance on what is stated in the
publications, and will not be liable to the user for such reliance.
7.4. To the extent that a website user relies on what is stated therein, he does so at his
own choice and under his sole responsibility and after being told that he must consult
with professionals relevant to the field. A user who has relied on the site's content
hereby waives any claim and/or demand and/or claim against the site owner. And
the website owner will be exempt from any compensation and/or charge and/or
indemnification in relation to damages caused to the user.
7.5. If a user of the website finds content offensive, harmful, and/or such that may cause
any damage, please contact the owner of the website with a request to remove the
content in this link nichei.brand@gmail.com The website owner will examine the request
and consider the removal of the contents at his discretion.
7.6. The website is stored on a server which is secured by an external company. The website
owner is not responsible for any damage caused as a result of external hacking - among
other things - due to the distribution/sale of information as a result of hacking,
This document is protected by copyright law and may not be used without the permission of the website owner
disruption of information, infringement of copyright or other intellectual property, or
any other damage caused as a result of tampering with the website and its contents.
7.7. The website owner is not responsible for the content of external ads (images/links) that
may appear/be integrated into the website, or for the content/information that
appears on the websites to which the links lead. The website owner is not responsible
for checking and/or supervising the content on the websites to which the links refer.
7.8. If you come across an offensive ad and/or link that refers to an external website, please
notify the website owner at the link nichei.brand@gmail.com
7.9. Force majeure - in the event that the website owner is unable to perform one and/or
more of its obligations towards the user, due to force majeure, the date of
performance of the obligation will be postponed to another date, to be determined by
the parties. Force majeure in this agreement is a security event, a strike, natural
disasters, epidemics and diseases such as the corona virus, and/or constraints due to a
health condition. To the extent that the website owner's services cannot be postponed
to an alternative date, this will not be considered a violation, and the user will not be
entitled to make any claims and/or make any demands against the website owner.
7.10. Limitation of liability on the part of the owner of the website - in any case
where it is determined by an authorized party according to law that the owner of the
website owes compensation, It is hereby agreed that the liability of the website
owner, towards the user and/or towards any third party, will be limited to the
amount of consideration received by the website owner from the user-purchaser at
most. For the avoidance of doubt, it is clarified that the website owner's liability is
limited to direct damages only, and it will not apply to indirect damages such as loss
of profit, damage to reputation, loss of customers, etc.
7.11. If any jurisdictions do not allow exclusions or limitations as stated above, the
exclusions and limitations mentioned above will not apply in full, but only to the
maximum extent permitted by applicable law.
8. Availability of the website
8.1. The website owner does his best to ensure that it operates properly and continuously.
Nevertheless, there is no commitment that it will work at all times. There may be
disruptions in availability/viewing/browsing, which may be due, among other things, to
updates and/or infrastructure works, and/or malfunctions in the user's personal device,
and/or because of his Internet provider, an external server, or due to malfunctions in
his browsing infrastructure. There may also be malfunctions resulting from the website
storage service, such as hacking or other factors. The website owner will try to notify in
advance of planned interruptions in use, but is not obligated to do so.
This document is protected by copyright law and may not be used without the permission of the website owner
8.2. The website owner reserves the right, at his discretion, to stop and/or change the
mode of operation of the website, and/or to change these terms of use. The website
owner will not be liable to any third party for any monetary or other damage, which
may be caused to him as a result of stopping the operation of the website and/or
changing the way it is operated.
8.3. Also, part of the website activity is based on external-third party platforms, and there is
no commitment that it will work at all times, and therefore certain
applications/services in the website may be damaged as a result of the activity of the
external platforms.
8.4. The website owner reserves, at his discretion, the right to prevent and/or limit any user
from using the website without any notice. Restriction and/or prevention of use will be
taken against any user who violates one and/or more of the provisions of the terms of
use. The website owner will not be responsible for any damage, monetary or other,
which may be caused to the user as a result of limiting and/or preventing his ability to
use the website.
8.5. It is the sole responsibility of the user to ensure that the device he owns and its
operating system are appropriate and suitable for running the website.
9. Contacting and availability of the website owner
You can contact the owner of the website in the following ways:
nichei.brand@gmail.com or by phone - +972537990505
The website owner will make an effort to respond to inquiries no later than 5 business days
from the date of receipt of the inquiry.
10. prohibited uses
10.1. User shall not perform any action directly or by a third party, which may damage
the website, and/or its browsing availability, and/or the content presented in it, and/or
disrupt its operation. User undertakes to not use software code and/or any other
electronic/digital and/or automatic operation, including - a virus and/or a "worm"
and/or a "bot" for the purpose of damaging the website.
10.2. User undertakes to not perform any action in the website that has the purpose
of reverse assembly, and/or action that aims to reveal the website code and/or other
components therein. User undertake to not perform actions in the website designed to
discover the source code for the purpose of competing in the website activity.
10.3. User undertakes to not perform in the website any operation aimed at collecting
and/or extracting data from the website, with the exception of operations that are
normal and acceptable use of the website.
This document is protected by copyright law and may not be used without the permission of the website owner
10.4. The website is intended for non-commercial use only. The user and/or third
party must not perform any action that is intended to use the content of the website
for a commercial purpose and/or any other purpose. In this section "content of the
website" – text content, images, designs, graphics, video clips and/or sound and/or
personal details of the users, statistical information about the users' activity, software
code.
10.5. The user undertakes not to make any use that is illegal, and/or that is contrary to
the terms of use of the website.
10.6. Without derogating from the aforementioned in the other sections of the terms
of use, the website owner reserves the right to block a user and/or limit his access
immediately, to one and/or more of the services of the website, in the event that the
user has violated one and/or more of the provisions of these terms of use.
11. User responsibility
The user alone is responsible for any damage caused as a result of a violation of the
terms of use, and he will indemnify the website owner for any financial or other damage
caused as a result of a violation of the terms of use, including legal and/or other
expenses that will be related to the violation of the terms of use.
Uploading reviews to the website - Users undertake to make only legal use of the
system, and also hereby undertake not to upload content to the system, and/or to make
any use of the site's services that violates any copyright of a third party, and/or content
that causes any infringement of intellectual property rights and/or content that causes
any wrongdoing or other offense, including - defamation, violation of privacy,
incitement, incitement to racism.
12. .updates and changes
12.1. The website owner reserves the right to update and/or change from time to time
and as necessary the website terms of use.
12.2. The validity of the changes will be from the day the change was made.
13. Jurisdiction
The law applicable to any dispute regarding these terms of use shall be Israeli law and
This document is protected by copyright law and may not be used without the permission of the website owner
the exclusive jurisdiction in all matters relating to these terms of use shall be to a court
having jurisdiction Tel Aviv-Jaffa, Israel.
14. Terms for purchasing products and services from the website
● The purchase of products through the website is subject to what is stated in the
regulations.
● The website owner may update the product prices and/or shipping costs from time to
time, as well as turn free services into paid services. The website owner will publish notices
regarding material changes a reasonable time before the update is made. The updated
prices will appear on the website.
● The buyer knows that the number of products is limited to those in stock. The website
owner does not guarantee that products will be available for delivery at any time. The
website owner may announce a break in sales at any time and without the need for prior
notice.
● In the event that a product is not in stock, the buyer will be notified of this, and will be
entitled to receive back the full consideration paid.
● The user is aware that due to the nature of the site's activity, there may be a typo in the
price of the product or in its description. In cases where the site owner will see that the
discrepancy is due to good faith, the buyer will pay the normal full price of the product.
● Advertising the product on the website does not constitute an offer. Placing an order by
the customer constitutes an offer to purchase, and the website owner may accept the offer
and/or reject it at his discretion.
● The buyer declares that he is purchasing the website products for personal and non-
commercial use. Resale of the products and/or their marketing is prohibited. Also, any other
commercial and/or marketing use of the products is prohibited, unless permission has been
received from the website owner.
● Prices on the website include VAT.
● As fraud is suspected, or if the customer violates one and/or more of the website's terms
of use, the website owner may cancel the customer's order, when a notification will be sent
to the user.
This document is protected by copyright law and may not be used without the permission of the website owner
15. The purchase process –
● The purchase on the site is made using credit cards, and PAYPAL. The transaction is
subject to the approval of the credit companies. The website owner may change, add or
subtract payment methods and/or means for any reason and without prior notice.
● The buyer declares that he is the owner of the payment method, or that he has received
permission to use the card or the payment method from its owner.
● How to purchase:
The buyer will mark and select the products he wishes to purchase.
The buyer will enter identifying information, contact information and credit information.
The buyer will confirm the correctness of the details and confirm that he has read the site
regulations.
The transaction will be approved after receiving the approval from the credit company.
The buyer will indicate whether he is interested in product delivery or self-collection.
The buyer undertakes to enter complete, accurate and up-to-date details.
It is hereby clarified that the buyer's credit information is not kept by the website owner.
The credit card details will be processed and/or saved by the clearing company only.
16. Delivery and transport-
16.1. The delivery cost is detailed on the website. (If there is a contradiction between
what is stated in the regulations and the rate listed on the website, the rate on the
website is decisive)
16.2. The distribution area - Moldova, Poland and Ukraine. (For other countries
you can order delivery at a special rate).
16.3. The products ordered by the buyer will be delivered to the buyer between 5-7
business days from the date of the order.
16.4. The shipment will be delivered to the address entered in the order system on the
website. If there is no response at the buyer's home, the shipment will be returned to
the site owner's warehouse, who will contact the buyer. Re-coordinating transportation
will incur an additional fee.
16.5. The customer is responsible for entering an accurate address as required.
16.6. Shipping service days are Sunday-Thursday.
This document is protected by copyright law and may not be used without the permission of the website owner
16.7. Non-delivery due to a reason related to a mistake and/or inaccuracy in the
recipient's address will not be included in the number of days for delivery of the
shipment.
16.8. There is a possibility of self-collection in Moldova and Poland, by prior
arrangement with the website owner.
17. Refunds and cancellations –
17.1. The provisions of the law will apply to canceling a transaction through the
website.
17.2. Canceling a transaction - the buyer has the right to cancel a transaction within 14
days from the day of receiving the product or from the day of receiving the details of
the transaction, whichever is later. The provisions of the section shall not apply to a
product for which the right of cancellation does not apply according to the provisions of
the Consumer Protection Law and the regulations pursuant thereto. It is clarified that
the product must be returned in the condition in which it was received by the buyer,
clean, packaged, and it must not be used in any way. The buyer will bear the shipping
cost.
17.3. To a buyer who is a person with a disability, a senior citizen or a new immigrant,
the provisions of 14c1 of the Consumer Protection Law will apply, and he may cancel
the transaction within four months from the date of making the agreement, from the
date of delivery of the property or from the date of receipt of the details stipulated in
the regulations according to section 14(d), as the case may be , according to the later of
them, and this if the product is not used, provided that the contract involved a
transaction between the business owner and the consumer. The product will be
returned in the condition as delivered to the buyer, and packaged. The buyer will bear
the shipping cost.
17.4. In case of cancellation of a non-damaged product, the buyer will bear the costs
of shipping and returning the product to the warehouse of the business owner.
17.5. Damaged products - the products are sent to the buyer when they are in a
complete and working condition. If the buyer received a defective product for any
reason, he must document this and notify the website owner as soon as possible. After
the buyer has proven that the product is defective, the website owner will provide a
new replacement product, as soon as possible.
17.6. The website owner may collect a transaction cancellation fee according to any
law - at the rate of 5% of the purchase value or NIS 100, whichever is lower. In case of
cancellation of a transaction due to a defect or non-conformity in the product, the
customer will not be charged shipping fees and no cancellation fees will be charged.
This document is protected by copyright law and may not be used without the permission of the website owner
17.7. The website owner is entitled to charge the consumer with clearing fees charged
by the credit company for the canceled transaction.
17.8. If you encounter a problem or a question regarding cancellations and/or refunds,
please contact us privately, and we will do our best to handle the matter.
17.9. A notification regarding the cancellation of a transaction must be sent to the
website owner in one of the following ways:
Email nichei.brand@gmail.com
By phone: +972537990505
Registered mail - nichei.brand@gmail.com
**Nichei.Brand - Політика конфіденційності**
Власник та/або постачальник послуг: **Анастасія**, 320909377
Електронна пошта: **nichei.brand@gmail.com**
Телефон: **053-7990505**
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### 1. Загальні положення
Вебсайт Nichei.Brand (адреса домену - www.nicheibrand.com) (надалі — «вебсайт») зобов'язується бути прозорим щодо того, як ми збираємо, використовуємо, розголошуємо та зберігаємо вашу особисту інформацію.
Ми прагнемо надати чітку та зрозумілу інформацію про наші практики обробки даних.
Наша Політика конфіденційності, яку ви зараз читаєте, визначає наші практики обробки даних та легко доступна на нашому вебсайті. Вона пояснює, яку інформацію ми збираємо, як ми її використовуємо та для яких цілей обробляємо вашу особисту інформацію.
Користувачі вебсайту не зобов'язані надавати будь-яку інформацію або дані. Збір особистої інформації здійснюється на основі згоди користувача.
Будь-яке використання вебсайту є підтвердженням вашої згоди з політикою конфіденційності.
Політика конфіденційності відповідає вимогам розділу 11 Закону про захист конфіденційності Ізраїлю 1981 року.
Політика конфіденційності написана в чоловічому роді, але стосується обох статей.
Будь ласка, уважно ознайомтесь з інструкціями в політиці конфіденційності.
Якщо ви вирішили продовжити користуватися послугами вебсайту, це слід вважати вашою згодою та прийняттям усіх положень політики конфіденційності.
Якщо ви не хочете, щоб ми збирали інформацію про вас, згідно з цією політикою конфіденційності, будь ласка, утримайтесь від використання вебсайту.
Цей документ захищений авторським правом і не може бути використаний без дозволу власника авторських прав.
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### 2. Інформація, яку ми збираємо
При використанні послуг вебсайту збирається інформація про вас, частина якої дозволяє вас ідентифікувати. Інформація, яку ми збираємо про зареєстрованих користувачів вебсайту, включає:
- Контактну інформацію, таку як ваше ім’я, електронну пошту, фізичну адресу, країну.
- Інформацію, яку ви передаєте в рамках листування та/або комунікації з сайтом.
- Вміст, який ви вводите у послуги вебсайту.
- Вебсайт може використовувати пікселі та/або файли cookie.
- Продукти або послуги, які ви придбали.
Частина інформації не є особисто ідентифікаційною та збирається для кожного користувача вебсайту, наприклад:
- Реклами, які ви переглядали на вебсайті.
- Сторінки, які ви переглядали.
- Пропозиції та послуги, які вас зацікавили.
- Інтернет-адреса (IP), з якої ви подали запит.
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### 3. Зберігання даних
Зібрані дані будуть зберігатися на серверах вебсайту та/або на серверах сторонніх постачальників. Користувач вебсайту заявляє, що він погоджується на зберігання інформації на цих серверах, які можуть знаходитися як в Ізраїлі, так і за кордоном.
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### 4. Використання інформації
Інформація, яка збирається, буде використовуватися тільки відповідно до цієї політики конфіденційності або відповідно до положень чинного законодавства, з метою:
- Дозволити використання різних послуг на вебсайті.
- Поліпшити послуги та контент, що пропонуються на вебсайті.
- Зв'язатися з вами та відповісти на ваші запити.
- Модифікувати або скасувати існуючі послуги та контент.
- Для надання продуктів та послуг, включаючи інформацію та контент.
- Щоб налаштувати/відповідати рекламу, яка буде показуватися під час вашого відвідування вебсайту, на основі ваших інтересів.
- Для забезпечення дотримання правил вебсайту, як вони вказані в умовах використання.
- Для цілей контролю.
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### 5. Розсилки та комунікація з користувачами
Ми хочемо періодично надсилати вам новини або інші повідомлення по електронній пошті, SMS або WhatsApp з оновленнями, інформацією про наші послуги, пропозиціями, а також маркетинговою та рекламною інформацією. Така інформація буде надсилатися лише за умови, що ви дали свою явну згоду, і в будь-який час ви можете відкликати свою згоду та припинити отримання цих повідомлень.
Ми не будемо передавати вашу особисту інформацію рекламодавцям. Однак ми можемо передавати статистичну інформацію про діяльність користувачів вебсайту третім сторонам.
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### 6. Надання інформації третім сторонам
Ми не будемо передавати третім сторонам ваші особисті дані та ідентифікаційну інформацію, зібрану про вашу активність на вебсайті, за винятком випадків, перелічених нижче:
- Якщо ви здійснюєте на вебсайті дії, що є протизаконними;
- Якщо отримано рішення суду, яке вимагає надання ваших даних або інформації про вас третій стороні;
- Якщо ви купуєте продукти та послуги у третіх осіб, які пропонують їх через вебсайт, третя сторона отримає необхідну інформацію для завершення процесу покупки;
- Вебсайт використовує послуги постачальників та/або платформ для своєї роботи, коли вони можуть мати доступ до інформації;
- Інформація про ваше використання та активність на вебсайті може бути передана на маркетингові платформи, такі як META та GOOGLE через файли cookies та/або пікселі;
- Бізнес-перехід: у разі злиття, придбання або передачі активів, ваша особиста інформація може бути передана третій стороні як частина угоди, за умови, що ця корпорація погодиться з положеннями цієї політики конфіденційності.
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### 7. Cookies
Вебсайт використовує «cookies» для його належної та регулярної роботи, зокрема для збору статистики про використання вебсайту, перевірки даних, налаштування вебсайту під ваші особисті уподобання та для забезпечення безпеки інформації.
Сучасні браузери включають можливість відмови від прийому cookies. Якщо ви не знаєте, як це зробити, перевірте файл довідки браузера, який ви використовуєте.
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### 8. Реклама третіх осіб
Вебсайт може дозволяти іншим компаніям керувати набором реклами на вебсайті. Реклами, які ви бачите при відвідуванні вебсайту, надходять з комп’ютерів цих компаній. Для управління їх рекламою ці компанії розміщують cookies на вашому комп’ютері. Cookies дозволяють їм збирати інформацію про вебсайти, на яких ви переглядали їх рекламу. Використання cookies цими компаніями регулюється їх власними політиками конфіденційності, а не політикою конфіденційності вебсайту.
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### 9. Захист даних
Вебсайт реалізує сучасні системи та процедури захисту даних для забезпечення безпеки ваших даних. Хоча ці системи та процедури знижують ризики несанкціонованого доступу, вони не забезпечують повну безпеку. Тому вебсайт не гарантує, що його послуги будуть повністю захищені від не
санкціонованого доступу до збереженої в них інформації, і користувач заявляє, що він усвідомлює та погоджується з цим.
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### 10. Зміни до Політики конфіденційності
Ми регулярно перевіряємо та оновлюємо нашу Політику конфіденційності, щоб вона відповідала нашим поточним практикам обробки даних. Будь-які оновлення будуть чітко повідомлені вам, і ми отримаємо вашу згоду, якщо це вимагається чинним законодавством.
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### 11. Повідомлення про порушення конфіденційності
Якщо ви вважаєте, що ваша конфіденційність була порушена в рамках або у зв'язку з діяльністю вебсайту, будь ласка, зв’яжіться з нами через **nichei.brand@gmail.com** та вкажіть у заявці обставини порушення, як ви їх бачите.
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### 12. Право доступу до інформації
За законом, будь-який користувач може переглянути інформацію, що зберігається про нього.
Особа, яка переглянула інформацію про себе і виявила, що вона є некоректною, неповною, неясною або застарілою, може звернутися до нас з проханням виправити або видалити цю інформацію.
Запити з цього питання слід надсилати на електронну пошту **nichei.brand@gmail.com**.
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**Запити на інформацію:**
Якщо у вас є будь-які питання або зауваження щодо обробки ваших особистих даних або ви хочете реалізувати свої права, ви можете зв’язатися з нами за адресою **nichei.brand@gmail.com**.
Ми оперативно відповімо на ваші запити та надамо всю необхідну інформацію.
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Цей документ захищений авторським правом і не може бути використаний без дозволу власника авторських прав.
**Останнє оновлення політики:** листопад 2024 року.